Coronavirus (COVID-19) Response

We're helping the local community get through difficult financial challenges.

As the Coronavirus pandemic continues to impact everyone’s lives in varying
ways, credit unions throughout Tampa Bay are doing their part to provide useful
options for members to overcome financial hardships.
 
Each of the credit unions that make up BACU have put their own initiatives in
place. Some let members skip loan payments or get due date extensions. Many
are lowering loan rates and offering special emergency loans. Others are
allowing members to extend credit card payment dates. And on the business
side, many are busy processing SBA/PPP government loans. For more details,
see the list below and visit their websites.

 

Last updated on 8/6 at 4:00pm.

Special Hours and Access

To balance members’ financial needs with appropriate safety measures to protect
them and staff, most of Tampa Bay’s credit unions have modified their hours of
operation and/or access to branch locations—based on the latest guidance from
the CDC, along with state, local, and federal agencies.
 
See details below.

Drive Thru: Regular business hours are in effect for all locations with Drive Thru tellers.

Lobby: All branch lobbies to reopen as of 6/22.

Drive Thru: Regular business hours are in effect.

Lobby: Open as of 5/18.

Additional info: Members can contact CCECU staff by calling 727-442-7746, or by emailing [email protected]

Drive Thru: Regular business hours are in effect.

Lobby: Limited to one member at a time.

Additional info: To schedule an appointment for lobby access, call 800-237-5567, and select option 4.

Drive Thru: Extended hours. Monday-Friday 8am-6pm, Saturday 9am-1pm. Main and New Tampa Branches only.

Lobby: Open as of June 1. 

Contact Center Hours: Extended hours. Monday-Friday 8am-7pm. Saturday 9am-5pm.

Drive Thru: Regular business hours are in effect.

Lobby: Open as of June 4 at Ybor, North Tampa, Citrus Park and Town & Country branches.

Drive Thru: Monday-Thursday 8:30am-5pm. Friday 8:30am-6pm.

Lobby: Open in limited capacity as of May 11.

Additional info: Please continue to use drive thru for normal teller services (withdrawals, deposits, check cashing, etc.)

Drive Thru: Regular business hours are in effect.

Lobby: All branch lobbies are open as of May 18.

Additional info: Many adjustments have been made to branches to ensure the safety and well-being of members and staff.

Drive Thru: Monday-Friday, regular business hours are in effect. South Tampa(Kennedy), St. Pete(38th Ave), North Lakeland(US-98), and Plant City(Redman Parkway) will offer Interactive Teller Machine services on Saturdays from 9am to 1pm. All other locations closed on Saturday.

Lobby: Closed except for scheduled loan closings. Interactive Teller Machines will remain available.

Additional info: The Ybor City and Southeastern University branches are closed until further notice.

Drive Thru: ATM remains available at all locations.

Lobby: Lobbies are open, but branches located in hospitals may provide limited access to hospital staff only.

Drive Thru: Regular business hours and services for our Drive Thru at Brandon and Pasco County are in effect.

Lobby: Brandon, East Tampa, Carrollwood, and Pasco branches are open, limited to 3 members in lobby (4 at Brandon) at a time. Please call for an appointment for member services and loans.

Additional info: The Downtown Tampa branch at the County Center building is temporarily closed.

Drive Thru: Regular business hours are in effect.

Lobby: Open as of June 1 with a limited number of members permitted at a time.

Additional info: Members and employees will be required to wear a mask. Masks and hand sanitizer will be available in all branches.

Lobby: Open, but limiting the number of members allowed in the lobby at one time.

Drive Thru: Regular business hours are in effect.

Lobby: All lobbies are open.

Drive Thru: Regular business hours are in effect.

Lobby: By appointment only.

Additional info: Members can call 813-621-6454 to schedule an appointment.

Drive Thru: Regular business hours are in effect.

Lobby: Regular business hours are in effect.